Department of Health Science, Mekelle University, Mekelle, Ethiopia
Research Article
Assessment of Emergency Care Quality in Public Hospitals of Tigrai, North Ethiopia
Author(s): Abera Berhe*, Ataklti Gessesse, Fana Gebreslasie, Tesfay Teklemariam and Kiros Fenta
Background: Emergency service quality is the degree to which individuals and populations increase the likelihood of desired health outcomes consistent with current professional knowledge. Considering the evidence gap, the study was undertaken to investigate the quality of emergency services in public hospitals of Tigrai, North Ethiopia.
Objective: The objective of the study was to assess the emergency care quality in public hospitals of Tigray region, northern Ethiopia.
Methods: Facility based cross-sectional study was employed and the study was conducted from April-June, 2019. The study assessed the emergency care quality using the main components: Availability of basic infrastructure and resources, access to basic emergency services, and patient and staff satisfaction, and waiting time to emergency care.
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