Department Psychology, Universidad Nacional Autonoma de Mexico, Mexico
Review Article
Water service quality networks against COVID
Author(s): Jose Marcos Bustos Aguayo*, Francisco Ruben Sandoval Vazquez, Michiko Amemiya Ramirez, Bertha Leticia Rivera Varela and Cruz Garcia Lirios
The public services have been the objective of research in the literature on governance
since it was proposed to conceptualize them as common goods and thus be able to
anticipate scenarios of collaboration and solidarity, but in the case of water supply
and the payment of tariffs the panorama is complex since in the more developed
cities the policies of tariff increase have been favorable while in the suburbs and rural
areas it has been a catastrophe. The objective of this paper is to discuss such issues,
investigating the contributions of literature and its proximity to the meanings of the
actors. A non-experimental, cross-sectional and exploratory study was carried out with
a non-probabilistic selection of informants from different sectors. An integral meaning
that would contribute to governance was found, but the type of study, sampling and
analysis ca.. View More»
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