School of Public Health, Wachemo University, Hosaina, Ethiopia
Expert Review
Caregivers' satisfaction status with services for under-five children and associated factors at primary health care units in rural Ethiopia: measuring primary health care responsiveness
Author(s): Zeleke Hailemariam*, Mihiret Eyob and Eyob Deribe
Purpose: Caregivers’ satisfaction with services provided to under-five children was hardly studied in the study area. Therefore, this study aimed to assess caregivers' satisfaction and associated factors at primary health care units in rural Ethiopia.
Patients and method: An institution-based cross-sectional study was conducted among 393 caregivers from April 1 to May 30, 2022, at selected primary health care units in southern Ethiopia. A systematic random sampling technique was employed to recruit participants for a face-to-face exit interview. A structured questionnaire was used to measure dependent variables and independent variables. The dependent variable was satisfaction, measured by a five-point Likert scale, ‘1’ representing very dissatisfied to ‘5’ representing very satisfied. Overall satisfaction s.. View More»
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